Claims Assistant

Company Name:
Sedgwick Claims Management Services, Inc.
Job Title: Claims Assistant
City: Aurora
State/Province: Illinois
Position Type: Full Time
Claims Assistant
Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the covetedEmployer of Choicedesignation, we invite you to come be a part of our team and,"Claim Your Future."
PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.

Sets up and enters new claims into claims management system.

Inputs and reviews notes/diaries in claims management system as instructed.

Processes payments.

Processes mail; handles filing, faxing and photocopying.

Reviews, prepares, creates, and/or sends letters, reports, and forms.

Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

Other activities/projects as assigned including the preparation and distribution of computer reports.

Performs other duties as assigned.

Supports the organization's quality program(s).
Education & Licensing
High school diploma or GED required.
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge

Excellent oral and written communication

PC literate, including Microsoft Office products

Strong organizational skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE:Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer
and a
Drug-Free Workplace
Additional Information: N/A

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